Zulaika, Z. (2020) “ANALISIS KEPUASAN PASIEN TERHADAP PELAYANAN RAWAT JALAN DI RS AZRA TAHUN 2019: Analysis of Patient Satisfaction on Outpatient Services at Azra Hospital in 2019”, Jurnal Teras Kesehatan, 3(2), pp. 40–52. doi: 10.38215/jutek.v3i1.45.