Gustiana, S., and F. W. Savitri. “ANALISIS PROSEDUR KLAIM BPJS DAN SOP RAWAT INAP GUNA MENUNJANG EFEKTIVITAS KERJA PEGAWAI DI PMN RUMAH SAKIT MATA CICENDO BANDUNG: ANALYSIS OF BPJS CLAIM PROCEDURES AND INPATIENT SOPS TO SUPPORT EMPLOYEE EFFECTIVENESS AT PMN CICENDO EYE HOSPITAL BANDUNG”. Jurnal Teras Kesehatan, vol. 5, no. 1, Jan. 2022, pp. 40-46, doi:10.38215/jtkes.v4i2.67.