“ANALISIS KEPUASAN PASIEN TERHADAP PELAYANAN RAWAT JALAN DI RS AZRA TAHUN 2019: Analysis of Patient Satisfaction on Outpatient Services at Azra Hospital in 2019”. JURNAL TERAS KESEHATAN, vol. 3, no. 2, Juli 2020, hlm. 40-52, https://doi.org/10.38215/jutek.v3i1.45.