HUBUNGAN KOMUNIKASI TERAPEUTIK PERAWAT DENGAN KEPUASAN PASIEN

THE RELATIONSHIP OF NURSE THERAPEUTIC COMMUNICATION WITH PATIENT SATISFACTION

Authors

  • Anita Putri Wijayanti Universitas Adhirajasa Reswara Sanjaya
  • Ceria Febiana Politeknik Al Islam Bandung

DOI:

https://doi.org/10.38215/jtkes.v7i1.124

Keywords:

nurse, patient satisfaction, therapeutic comunication

Abstract

The community still uses clinics and health centers for inpatient medical care. The degree of discontent with therapeutic communication services in both public and private hospitals. The purpose of this study was to ascertain if patients levels of satisfaction in the inpatient room were correlated with nurses therapeutic communication. Chi square is the statistical test that is employed, the sample technique utilized is known as purposive sampling. A total of 42.8% of participants expressed satisfaction with the univariate analysis findings, while 57.2% expressed dissatisfaction with the outcomes. After doing bivariate analysis, it was discovered that the p value was 0.0001, signifying a substantial correlation between the therapeutic communication of nurses and the degree of pleasure that inpatients felt. Hospitals to provide monitoring or oversight regarding the application of communication. Nurses must focus more on therapeutic communication while providing patients with healthcare, with a focus on the initial stage of treatment.

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References

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Published

2024-01-18

How to Cite

Anita Putri Wijayanti, & Febiana, C. (2024). HUBUNGAN KOMUNIKASI TERAPEUTIK PERAWAT DENGAN KEPUASAN PASIEN: THE RELATIONSHIP OF NURSE THERAPEUTIC COMMUNICATION WITH PATIENT SATISFACTION. Jurnal Teras Kesehatan, 7(1), 6–10. https://doi.org/10.38215/jtkes.v7i1.124

Issue

Vol. 7 No. 1 (2024): Jurnal Teras Kesehatan

Section

ARTIKEL

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